“The intersection of Strategy, people, place and process – An approach to improve operational effectiveness in healthcare sector”

This approach is based on the challenges being faced by hospitals, clinics and charitable institutions and hospitals that serve the population in different areas.


This part of project will basically highlight the challenges being faced by budding and well established hospitals or clinics in India. Setting up a hospital and a public serving station seems quite easy when imagined on paper or in practical with the overall investment for giving it structure. But people do gain success in making skyscraper hospitals but often failure is being faced when it comes to work effectively for all sectors and departments. Failure has been noticed in terms of strategies, human resource, target place, and process of running the system.

But i think, a better blueprint for every initiative could make the chances of failures in system very less or negligible. Since healthcare sector is a hot market these days and this trend is almost going in parallel with Information Technology. Since technology has made it very easy to get integrated with healthcare sector to make everything easy.

Strategy: Strategy can be defined as the collaborative plans and accumulation of all well relevant and effective steps to be implemented for any work. This basically deals with the strategies that anyone or a group of people have framed and are intended to work on it. This helps in visualizing the future upto certain limit and can help in putting forward the budget also for completing parts and sub parts of the designed plan. Though, it might not give the exact figure. But yes, can always help in reaching an approximate figure that can be taken into consideration. Strategically planned and managed care pressures are driving many corporate and charity hospitals to consolidate. Partnerships between not-for-profit and for-profit partners have offered an effective solution to provide cost effective services to the population in India. Tie-ups between such institutions and hospitals have proved that it can give solutions to government and economic issues in developing country to be specific.

A clear definition of plans, long term approach, conflict free ideas and a good understanding of the need of the population can help in the pavement of better services for the better future.

People: It can be attested that India is a country where all sort of people are residing, those who are merely earning breads for survival and others who struggle hard to get facilities and rest who have all sort of facilities in abundant. So, when it comes in availing healthcare services it becomes difficult for population who are residing in rural and tribal parts of the India, and at the same time impossible for the corporate and for-profit hospitals to provide the needed services to the needy when they walk into the hospitals with this hope that they will be treated at no cost. Since, they have invested into their project(s) and are liable to show their earnings and services being rendered at actual in exchange of money.

Place: This again plays a big role in setting up a hospital or healthcare center or institution in any part of the state or country. Population and the disease outbreak and other common problems should be analyzed before building any hospitals anywhere. Since hospitals should be built once the gravity of problems that has to be deal with by providing required remedies are taken into consideration. As the severity of healthcare issues varies from city to city, village to village, state to state and country to country. So based on the situation and the needs, services should be rendered by investing in set up. This will minimize the wastage of money and the man power too. And will help people keep themselves engage in activities with a holistic approach rather than being in wait for the desired case or type of ailments.

Process: It should be made clear that this running a healthcare unit or a big hospital is not an easy job. It’s one of the toughest process to run, since this include handling of human being for their problems and some problems could be easier to deal with and some could be very challenging. So, the process that works behind this all work is not the easy one. The implementation and maintenance of the same is very tough and challenging too the same time. It needs qualified people who have the knowledge of pre-requisite knowledge for the work that they are being working on.

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